Effective Date: July 2025
Home Build Concierge (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homebuildconcierge.com.au (the “Site”).
1. Information We Collect
We collect information that you voluntarily provide to us when you use the Site, such as:
- Personal details: name, email address, phone number, postal address
- Information related to inquiries, consultations, or service requests
- Payment information, if applicable
- Any other information you provide through forms, emails, or interactions with us
We may also collect non-personal information automatically through cookies and similar technologies, including your IP address, browser type, pages visited, and usage data.
2. How We Use Your Information
We use your information to:
- Provide and manage our services to you
- Respond to your inquiries and requests
- Improve our website and services
- Send you marketing communications, where permitted
- Comply with legal obligations
3. Disclosure of Your Information
We do not sell or rent your personal data. We may share your information with trusted third-party service providers who help us operate our business, such as hosting, analytics, and payment processing, under strict confidentiality agreements.
We may also disclose your information when required by law or to protect our rights.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
5. Your Rights
You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications at any time by following the unsubscribe instructions in those messages.
6. Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
7. Children’s Privacy
Our Site is not intended for children under 16 years old. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of the Site after changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@homebuildconcierge.com.au